> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chartcastr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agency limits

> Per-workspace and per-agency limits on the Agency plan.

## Workspace count

The Agency plan supports **unlimited client workspaces**. Add as many clients as you need — billing scales per active workspace (see [Billing](./billing)).

## Per-workspace limits

Each child workspace (and your parent agency org) gets the **Pro-tier** limits:

| Resource                   | Limit per workspace |
| -------------------------- | ------------------- |
| Active sources             | Unlimited           |
| Pulses per month           | Unlimited           |
| Slack channel connections  | Unlimited           |
| Slack Connect destinations | Available           |
| Email destinations         | Unlimited           |
| AI chat messages           | 100 / day           |
| AI follow-ups per pulse    | Unlimited           |
| Active streams             | Unlimited           |
| Stream events / month      | Unlimited           |
| AI summaries / month       | Unlimited           |

These limits are **independent per workspace** — heavy usage in one client doesn't consume another's allowance.

## Pausing workspaces

Don't want to pay for a workspace this month? Pause it from the agency dashboard. A paused workspace stops billing immediately (variable charge) and its pulses don't fire. You can unpause anytime; existing data and configuration are preserved.

Only agency admins and Chartcastr staff can pause/unpause workspaces.

## Member limits

There is no agency-level cap on members. Each workspace's member count is governed by Clerk org limits (effectively unlimited for paid plans).

## Hitting a per-workspace limit

Workspaces enforce limits at the source/connection/pulse level — you'll see a clear error in the UI when an action would exceed a workspace's limit. The agency dashboard surfaces aggregate usage so you can spot which workspace is hot.

## Enterprise

If your agency needs:

* Custom per-workspace pricing or volume discounts
* SLA / dedicated support
* SSO / SAML
* Custom integrations
* Audit log access

…upgrade to **Enterprise** — [reach out](/agencies#contact).