> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chartcastr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Savio source

> Connect Savio to Chartcastr for automated product-feedback charts. Track feedback volume, top feature requests, customer-type breakdowns, and more.

## Overview

Use [Savio](https://www.savio.io) as a data source for Chartcastr. Savio centralises customer feedback and feature requests from Slack, HubSpot, Intercom, Zendesk, Salesforce, Help Scout, and other tools. Chartcastr pulls feedback, feature-request, contact, and company data from the Savio API and renders scheduled charts to Slack or email.

Chartcastr connects with read-only access using a per-account API token.

## Setup

<Steps>
  <Step title="Generate a Savio API token">
    In Savio, go to **API Settings** ([direct link](https://www.savio.io/app/accounts/api-access)) and copy your API token.

    <Frame caption="Savio API Settings — copy the API token to paste into Chartcastr">
      <img src="https://mintcdn.com/chartcastr/XILs4Mmj8UxWV-Q7/images/integrations/sources/savio/api-token.png?fit=max&auto=format&n=XILs4Mmj8UxWV-Q7&q=85&s=f4c401a630091818ef7bd1ef7c487dbf" alt="Savio API Settings page showing the API token field with a copy button and a Rotate API Key link" width="1232" height="781" data-path="images/integrations/sources/savio/api-token.png" />
    </Frame>
  </Step>

  <Step title="Connect in Chartcastr">
    In Chartcastr, open **New Source** and select **Savio**. Paste your API token and click **Test & Connect**. Chartcastr validates the token against the Savio API before saving.
  </Step>

  <Step title="Select a metric">
    Pick from feedback / feature-request / contact / company volume charts, an activity overlay (multi-series), breakdowns by customer type or source tool, status distribution for feature requests, or top feature requests by linked-feedback count.
  </Step>

  <Step title="Create a connection">
    Pick or add a destination (Slack channel or email), set the delivery frequency, and optionally enable AI summaries.
  </Step>
</Steps>

## Available Metrics

Chartcastr ships **9 pre-built Savio metrics** across four categories.

<CardGroup cols={2}>
  <Card title="Volume" icon="chart-line">
    Daily counts for feedback, feature requests, contacts, and companies over the last 30 days.
  </Card>

  <Card title="Activity Overlay" icon="layer-group">
    Pick any of feedback, feature requests, contacts, and companies and overlay them as lines on a single chart.
  </Card>

  <Card title="Breakdowns" icon="chart-pie">
    Feedback by customer type, feedback by source tool, and feature requests by status.
  </Card>

  <Card title="Top Items" icon="trophy">
    Top 10 feature requests by linked feedback count.
  </Card>
</CardGroup>

<Card title="View all available charts" icon="list" href="/integrations/sources/savio/available-charts">
  See the full list of Savio metrics with chart types and descriptions.
</Card>

## Activity Overlay

The **Activity Overlay** chart renders feedback, feature requests, contacts, and companies as separate lines on the same chart. At setup, pick any combination of those four series — Chartcastr fetches each from the matching Savio endpoint and overlays them with consistent date buckets.

This is the right choice when you want a single weekly "Savio pulse" rather than four separate charts. The series you pick at setup are frozen for that source; create additional sources to compare different combinations.

## Next Steps

<CardGroup cols={2}>
  <Card title="Slack destination" icon="slack" href="/integrations/destinations/slack">
    Deliver Savio charts to your Slack channels with AI summaries in the thread.
  </Card>

  <Card title="Email destination" icon="envelope" href="/integrations/destinations/email">
    Schedule Savio feedback reports to any inbox or distribution list.
  </Card>
</CardGroup>