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The Stats page gives you a complete picture of how your pulses are performing — from delivery reliability to audience engagement. Access it at Admin → Stats in your dashboard.
Stats are available on all plans. Some metrics require Starter or Pro plans — these are marked below.

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Date Range

Use the date range selector (7, 14, 30, or 90 days) to focus on the period that matters. Each KPI shows a delta comparison against the previous period of equal length, so you can spot trends at a glance.
Longer date ranges may be limited by your plan tier.

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KPI Cards

Four cards at the top give you an instant health check:

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Delivery Rate

The percentage of pulse runs that completed successfully or returned “unchanged.” How it’s calculated: (Success + Unchanged) / Total Runs Both outcomes are healthy — “unchanged” means the data source was checked but nothing new needed to be sent. That’s the system working as designed, not a failure. What to look for:
  • Consistency is key. A stable, high rate means your connections and data sources are healthy.
  • Sudden drops usually point to a connection issue — an expired token, API downtime, or changed permissions.
  • A gradual decline may suggest a source that needs re-authentication.

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Pulses Delivered

The raw count of successful pulse deliveries in the selected period. What to look for:
  • This should roughly match what you expect given your connection schedules.
  • If it’s lower than expected, check if any connections are paused or failing.
  • Growth over time is natural as you add more connections.

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Engagement Rate

Available on Starter plans and above.
The percentage of successfully delivered pulses that received at least one reaction (emoji, thumbs, or comment). How it’s calculated: Pulses with Reactions / Successful Pulses What to look for:
  • Any engagement is a positive signal — it means people are reading and responding.
  • Rising rates suggest you’re sending the right data to the right people at the right time.
  • Low rates aren’t necessarily bad — some pulses are purely informational and don’t need a response.

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Active Audience

Available on Starter plans and above.
The count of unique people who interacted with your pulses — through reactions or thread conversations — in the selected period. What to look for:
  • Breadth matters. A pulse that engages 10 people is more impactful than one that gets 10 reactions from a single person.
  • A growing active audience means your pulses are becoming part of more people’s workflow.

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Tabs

The Stats page has two tabs:

Overview

Delivery volume chart and your pulse activity calendar.

Engagement

Reactions, top engagers, best send times, and thread conversations.

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What “Good” Looks Like

There’s no universal benchmark — what matters is the trend and context for your team. Some guiding principles:
  • Delivery Rate — Aim for consistency. Dips are worth investigating, but a stable rate means healthy connections.
  • Engagement Rate — Any engagement is good. A rising rate means you’re dialling things in.
  • Active Audience — Broad engagement is more valuable than deep engagement from one person. Growth here means pulses are becoming a team habit.
  • Pulses Delivered — Should match your expectations. If not, check connection health.